FAQs

Scale in Peace helps busy small business owners reclaim their time and flexibility with a collaborative workspace, so they can focus on business growth.

The problem: business owners stuck into their own daily operations

The solution: create and implement a team workspace!

The benefits: more flexibility and more time to focus on business growth… other projects or even take more personal time!

Contact me via the contact page. It will send me an email and I will reply within a day (except weekends and holidays).

If you want to go straight to the point, you should book a call with me.

A collaborative workspace will centralize all your operations in the same place. It organise your documents, notes, tasks, projects, events, CRM, content calendar, etc.

So, instead of searching for where you stored your information, it’s organised in your collaborative workspace.

And instead of receiving hundreds or emails or messages all more important than the other, the workspace will sort your tasks so that you can prioritize and save time to focus on what truly matters.

As a result, your collaborative workspace can help you better manage your team, track your progress and focus on productivity.

Yes, you can find the case study of a team workspace done for an event company in Da Nang.

• Clarity Map: Ideal for business owners who just need direction and have a manager (even you) capable of leading the transformation. This package is perfect to test the water with my consulting as well.
• Team Workspace: For businesses with 5-10 team members that need both clarity and hands-on guidance to set up a solid system and support during the transition. This package is the most popular.
• Scale in Peace: Designed for owners who want to make their business self-sustaining, with plans to scale, franchise, sell, or simply free up time for other projects. It’s also for bigger teams or very specific clients.

Some clients prefer to have me “next to them”. It is not common but it is possible.

Otherwise, all of my services can be done online (remotely).

Note: the collaborative workspace I create can become a tool for you to control your company remotely as well. It provides real-time updates and enhance the trust between you and your employees.

A team productivity expert will focus on two things: collaboration and productivity.

Collaboration will study the system in place that make the team work effective. A typical example is to see how tasks are created, assigned, delegated and done.

And the productivity is the outcome of that system; how much get done by the team.

When you work with a team productivity expert, you have a chance to clarify your goals and put in place the proper systems to sustain the company growth.

That’s exactly why we start with the “Clarity Map.” It helps both you and me understand how your company works in detail—who does what, how, and when.

With 10 years of entrepreneurial experience in Vietnam, a business management degree, and 2 years as an ERP Project Manager, I analyze your team’s tasks, responsibilities, and tools. This lets us compare your current processes with the ideal workflows for your business.

Most people use Notion like a simple word processor or task manager. Even worst, they will download a template thinking it will sort all their problems.

That is not the right approach for team collaboration. You need a deeper understanding of your own operations, clarify everything and then a solid setup.

Notion requires some design work to unlock its full potential, and that’s exactly what I’ll help you with.

I won’t overload you with details on how the system is built—I’ll build it for you and train your team to use it effectively. Plus, I’ll turn your team into advanced Notion users, so they can maintain best practices and make simple adjustments in the future.

In short, here is what you need to know:

• Confidentiality: Your business operations remain secure, and no information will be disclosed without formal authorization.
• Payment: Due upon completion of work unless an installment plan is agreed upon in advance.
• Warranty: A 15-day period is provided post-completion for issue resolution at no extra cost.
• Payment Methods: Bank transfer, cash, or Stripe.
• Contracts:
  • Clients in Vietnam: Option to sign a service or labor contract.
  • International clients: Invoicing through my French solopreneur company.
• Pricing: All listed prices include VAT and payment fees.
• Exclusions:
  • Third-party software subscriptions or fees.
  • Transportation costs outside Vietnam unless pre-arranged.

For more questions, please ask me via the contact form or book a call.

The best way to follow me is to subscribe to my newsletter. And everytime I learn something interesting, I post a video, a blog post or a new service, you will receive an email. You can actually check the latest news from Scale in Peace on the Newsfeed page on this website. It will give you a quick snapshot of what you can receive from me. Then you can always connect on LinkedIn, subscribe to my YouTube channel.